FAQS

 

What types of safety gear do you offer?

LIND SAFETY provides a comprehensive range of high-quality safety gear, including adjustable safety glasses that offer superior UV protection and durable corded earplugs designed for maximum noise reduction. Our products are engineered to enhance worker safety and comfort in various environments.

How do I ensure the safety gear fits properly?

To ensure proper fit, it is essential to refer to the sizing guidelines provided on each product page. For safety glasses, consider the adjustable features that accommodate different head sizes. For earplugs, selecting the right size is crucial for effective noise reduction. If you have specific concerns, our customer service team can assist you.

What safety standards do your products meet?

All of our safety gear is designed to meet or exceed industry standards for safety and performance. This includes compliance with relevant regulations for personal protective equipment (PPE), ensuring that our products provide reliable protection in the workplace.

What is your return policy?

We have a 30-day return policy. Items must be in their original condition, unworn or unused, with tags and packaging intact. To initiate a return, please contact us at help@lindhardware.com. Please note that certain items, such as custom products and hazardous materials, are non-returnable.

How long does it take to process a refund?

Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds are processed to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to post the refund.

Do you offer exchanges for your products?

We do not offer direct exchanges. The most efficient way to obtain a different item is to return the original product and place a new order once the return is accepted.

Can I contact you for further questions?

Yes, you can reach our customer service team at help@lindhardware.com or by phone at (657) 275-1034. We are here to assist you with any inquiries regarding our products or policies.

What should I do if my order arrives damaged?

If your order arrives damaged or defective, please inspect the item immediately and contact us at help@lindhardware.com. We will evaluate the issue and work to resolve it promptly.

 

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